Processing your order, manufacturing the products and delivering the goods takes our team a maximum of 21 working days*. We do everything we can to ensure that you receive your order as quickly as possible, without compromising the quality of our merchandise.

*These deadlines do not take into account possible delays caused by administrative decisions (eg: customs control), by strikes, or other circumstances which are beyond the control of Acne-Patch.

Please contact us asap via the form available on this page so that we can correct the mistake for you. We will send you an email one the address has been amended in the system.

We will send you a link to follow the progress of your order when applicable.

If your order includes several items, you may receive several parcels, depending on stock availability and shipping warehouses. Don’t worry, all your goods will arrive shortly.

You may contact us via the form available on this web page for personal assistance.